They feel like a partner, their executives are engaged, and we have them available with a phone call, text, or email. They will drop what they are doing and talk to us. I occasionally have to remind cured of their promises, but they keep them. That is a good relationship in my view.

When we went through the training, they showed us how to build out the program. They worked with us on how to build out the program. Since, they have always been available. I have access to my representative, and whenever they do an update, they offer training and give us great feedback. I couldn't be happier with that part.

I couldn't be happier with cured. Not only do I enjoy the product but I also enjoy the team that we work with. We have a ticketing process that we go through, and cured is very responsive. We meet with them on a regular basis. I think anybody who uses their product will be happy with it.

When we first went with cured CRM, we moved from a different platform, and my staff members were so happy with the change. It actually improved our ability to perform better. We could reduce excessive productivity to do certain tasks and use some FTE hours to do other things and develop our program better just because it saved us a lot of time in the development.

What really set them apart for me was their desire to do what was best for our business use case. They were not just focused on supplying features and functions, but if there were things that we were trying to get at that their current capabilities didn't deliver on, they were able to figure out how to get those things done.