one unified, AI-powered platform for enhancing provider relations

In today’s healthcare landscape, managing provider relationships efficiently is essential for optimizing schedules, improving patient outcomes, and driving revenue growth. Innovaccer’s Provider Relationship Management (PRM) solution is an advanced platform designed to address these needs. By integrating AI-first tools, real-time insights, comprehensive provider profiles, and strategic planning capabilities, Innovaccer’s PRM solution offers a unified approach to enhancing provider relations and achieving organizational goals.

challenges in provider relationship management

struggling to fill provider schedules

We understand that fee-for-service health systems often face the challenge of keeping provider schedules full. Underutilized provider capacity leads to lost revenue and wasted resources, creating inefficiencies. Keeping providers at your healthcare organization adequately booked while balancing patient needs is a delicate and ongoing task that requires a robust solution.

fragmented data and communication

Provider liaisons frequently navigate fragmented data scattered across multiple systems. This disjointed data environment hinders the ability to analyze provider performance and negatively affects communication. We’ve prioritized building a comprehensive data source so liaisons can clearly understand provider needs and growth opportunities.

disjointed patient experiences

Patients often experience fragmented care when moving between providers operating within different systems. This lack of coordination reduces patient satisfaction and can lead to poor health outcomes. By building consistent care transitions and communication between providers, we are working to streamline the patient experience to drive high-quality care.

Innovaccer’s PRM solution: a unified approach

AI-first tools for enhanced efficiency

The Innovaccer PRM solution leverages AI to empower provider liaisons with advanced tools that streamline routine tasks, enabling them to work more efficiently. By automating administrative processes and providing intelligent recommendations, our platform allows liaisons to focus on their specialty—building strategic partnerships. Our suite of AI-first tools helps optimize provider schedules and ensure patients receive timely, coordinated care.

real-time insights for informed decision-making

Staying informed is crucial in a fast-paced healthcare environment. Our PRM solution offers real-time insights into provider interactions and engagement, providing liaisons with the instant updates they need to make timely, data-driven decisions. Whether tracking referral patterns or monitoring provider performance the platform ensures that healthcare organizations can access the most up-to-date information to drive growth and enhance provider relationships.

comprehensive provider profiles for personalized management

Effective provider relationship management requires a deep understanding of each provider’s unique needs and preferences. The Innovaccer PRM solution delivers comprehensive provider profiles that offer personalized insights, enabling liaisons to tailor their approach to each provider. By integrating data from multiple sources, including EMR referral and liaison engagement data, the platform facilitates holistic provider profiles. This comprehensive view empowers liaisons to build stronger, more strategic relationships with providers, ensuring that every interaction is informed, relevant, and aligned with the organization's goals. The result is a more cohesive and effective approach to provider relationship management, driving better outcomes for both providers and patients.

strategic planning for resource allocation

Beyond managing daily interactions, healthcare organizations need to plan strategically for the future. Our Market Intelligence (MI) when working in tandem with PRM, enables advanced strategic planning for trend forecasting, efficient resource allocation, and team efforts aligned with long-term goals. Whether aiming to expand the provider network, improve patient retention, or optimize resource allocation, utilizing our Market Intelligence for PRM applications allows organizations to make informed decisions.  By aligning PRM strategy with real-time MI data, healthcare organizations can stay ahead of the curve and ensure they are well-positioned for future success.

impact tracking to visualize progress

Measuring the effectiveness of provider relationship management efforts is essential for continuous improvement. With robust capabilities to visualize progress and actionable metrics, the Innovaccer PRM specializes in impact tracking. From monitoring the effectiveness of referral programs to evaluating the reach of strategic initiatives, our platform provides the tools needed to assess performance and make data-driven adjustments. By tracking key metrics, healthcare organizations can ensure that their PRM strategies deliver the desired results and drive meaningful outcomes.

centralized data integration

The Innovaccer PRM solution represents the future of provider relationship management, offering AI tools that simplify workflows, enhance provider collaboration, and improve patient care. By integrating real-time insights, comprehensive provider profiles, and strategic planning capabilities, our solution empowers healthcare organizations to unlock new growth, retain patients, and achieve better care outcomes. As healthcare continues to evolve, the Innovaccer PRM solution provides the tools needed to navigate the complexities of provider relationship management and deliver exceptional care.

the healthcare experience platform (HXP)

We are proud to introduce the intelligent healthcare experience platform designed with healthcare consumers at the center. The solution for every step of the patient journey, the HXP is more than a CRM. Our platform includes tools for everything from market intelligence and data integration to contact center solutions and AI integrations, simplifying the healthcare journey at every step. While health care is necessary, the hassle is not. Learn more about our recent partnership with Innovaccer and the future of our healthcare experience platform here. 

fuel patient growth and loyalty with HXP

The Cured Healthcare Experience Platform (HXP) equips you with pre-built campaigns, strategies, and tools like Consumer 360 to make each patient feel uniquely valued.

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